Menu
At GTACentre Now, we take pride in our ability to connect businesses with the right consumers. We know that every business is different and has its own unique needs. That’s why we work closely with each client to understand their specific requirements before making any recommendations.
1
The first thing that we look at is the history of the business. We want to know how long it has been operating, if it has had any previous issues with customers, if it has ever faced complaints, what its reputation is like online and more. This helps us make an informed decision about which business should be recommended for our client's needs.
2
Next, we look at various qualities of the business including the quality of its customer care. We want to know if it offers fast and reliable service, has knowledgeable employees who can provide expert advice and more.
3
The next thing that we check is whether or not the business offers high-quality products or services. Quality is the most important thing when it comes to customer satisfaction so this is an integral part of our evaluation process.
4
Evaluation of physical accessibility, such as wheelchair ramps, parking facilities, and accommodations for customers with disabilities.
5
Price is another important factor that we consider when selecting which local business in the GTA should be recommended. Services and products offered by the business need to align with what the market is charging.
6
After checking out all of the above, we look at the customer feedback and reviews for all businesses under consideration. This helps us see how satisfied customers are with the business's product and service, and if they would recommend it to others. We use this information in our final evaluation.
7
We look for complete, informative websites with features like online chat, appointment booking, and an appealing appearance demonstrating professionalism and customer convenience. Identifying businesses with authentic and indigenous websites highlighted their commitment to a professional online presence.
8
We recognized businesses offering genuine discounts and special offers, ensuring that customers receive valuable cost-saving opportunities. Recognition of yearly and seasonal gift vouchers demonstrated a commitment to customer appreciation and satisfaction.
9
Identifying a business's unique services or expertise helped us understand what sets them apart in their industry. Recognition of complementary services demonstrated goodwill towards customers and an effort to provide added value. We analyze the variety of services related to their field, allowing us to gauge the business's versatility and the range of options available to customers.
10
Evaluation of the availability of informative videos allowed us to gauge businesses' efforts to educate and engage their audience through multimedia content. We verified the authenticity of the images used by businesses, ensuring that they provided a true representation of their products or services.
11
We took into account a business's history of awards and titles, including consecutive wins and recognition from legitimate sources, to gauge their excellence and achievements.
12
We verified the presence of official pages for businesses across all major social media platforms, ensuring they are actively engaged in online communication. We considered businesses with a high followers/following ratio as it often indicates a strong reputation and engagement within the online community.
13
Recognizing businesses with customer-friendly operating hours ensured that customers could access their services conveniently.
14
Assessment of environmentally-friendly practices and sustainability efforts undertaken by the business, reflecting their responsibility towards the environment.
15
Recognition of businesses that are at the forefront of innovation within their industry, introducing new technologies or approaches to benefit customers. Recognition of businesses that adapt to changing market trends and customer preferences, staying relevant and competitive.
